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Terms and Conditions for your holiday at Hotel Muliac

Find here important information and reservation conditions for your stay at our 4-star Hotel in Selva di Val Gardena.

Cancellation Summer holidays 2020

Free cancellation up to one week before arrival without advance payment for overnight stays until 25/07/2020.
For the period from 25/07/2020 free cancellation within 3 weeks before arrival.

Tourist tax

A visitor’s tax of 2.00 € per person per day from the 14th year of age is raised for the municipality Selva di Val Gardena. It is calculated on the spot and is not included in the stated total price.

Short stay

Up to 3 nights: extra charge of 4,00 - 6,00 € per person per day

Double room for single use

Supplement for double room for single use 30%

Prices for children and youths

Extra bed in the parents room:

  • 0 to 1.9 years -100%
  • 2 to 5.9 years -50%
  • 6 to 11.9 years -30%
  • 12 to 15.9 years -20%
  • 16 years onwards -10%

Pets

In summer we accept animals only on request (not allowed in all rooms), and require an extra charge of 8.00 € per day. Keep in mind that pets are not allowed in the dining rooms and in the spa and swimming area.
In winter animals are not allowed in our Hotel.

Arrival and departure

On the day of arrival, your room will be available from 2 pm onwards. Please notify us if you will arrive after 7 pm. On the day of departure the room should be released within 10 am.

Bookings

Bookings and cancellations will only be recognised if made in writing. For bookings, we request a deposit payment “caparra confirmatoria” of 25% of the total amount.

Cancellation fees

We recommend that you take out our Travel Cancellation Insurance to protect you from any cancellation fees, if for a serious reason you can’t start your holiday. Without travel cancellation insurance the deposit will not be refunded and the following costs will apply:

  • For cancellation up to 2 months before the start of the holiday, no cancellation fee
  • For cancellation from 2 months to 1 month before the start of the holiday, 40% of the booking value
  • For cancellation from 1 month to 10 days before the start of the holiday 60% of the booking value
  • For cancellation in the last 10 days before the start of the holiday 90% of the booking value
  • In case of late arrival or early departure 100% of the booking value will be charged

Payment methods

We accept cash cards, debit card, VISA, MasterCard and cash payments (up to € 2,999.99, as in Italy since 2016 it is not allowed to pay higher sums in cash).

In addition, please refer to the relevant applicable version of the “general terms and conditions for accommodation facilities belonging to the Val Gardena Tourist Associations” which serve as a basis for the accommodation agreement.
Prices and offers are subject to change.
(subject to the Italian Civil Code with exclusive jurisdiction falling to Bolzano)